T Boutique Hotel

It is a brand new hotel. A lot variety for the breakfast and it tastes nice. The staff very helpful and friendly. They upgrade our room to deluxe when we arrived. The room is very tidy and comfortable. Just need to take note when you book grab to the hotel. Has to use their address to book the grab. Otherwise, the grab will send you to T Boutique which is at different place instead of T Boutique Hotel.

Has more right to call itself a boutique hotel than most in its price range. The interior designers have been at work and so unfortunately have the marketing people. The staff are pleasant, attentive and well dressed. The housekeeping staff are excellent and the place is spotless. It’s well away from but within reach of the chaotic Old Quarter. Beds are good, pillows excellent. The hotel could be better and the following comments are meant to be constructive. The marketers have come up with a ludicrous and perhaps deliberately confusing designation for their rooms: CozySuperior room, Deluxe room city view, Premier room city view, Executive room city view. What does it all mean? Which is best? Superior to what? Only they know. What is certain is that the Cozy or Superior double room HAS NO WINDOWS. Like many before me I found I had booked -for four nights - a room with no windows. This was quite unacceptable and I protested strongly. After a huddle the nice front desk supervisor “upgraded” me to a room with a window overlooking a concrete area at the back and a fire escape. They say they have clarified the window issue on Booking but they haven’t. The hotel serves food from a limited but adequate menu until 10.00 pm (the food including breakfast at 200,000 vnd a day is not brilliant there) and has a bar complete with grand piano. The problem is no one drinks or eats there and the piano player is invisible. The facilities are parked in the reception area and the atmosphere is totally flat. You eat or drink looking at the lifts. The whole lot needs to be moved to the breakfast dining area on the M floor which is nice and unused after 9.30 am.

Amazingly friendly and helpful staff, Alice in particular was outstanding and helped us throughout our stay. The hotel has a massive advantage: it is in a relatively quiet neighborhood away from the ever bustling city center, but still not too far from it. The neighborhood is obviously being developed, in a few years this will certainly be part of the center itself. Great breakfast with fresh pho, great staff all around including housekeepers, porters and chefs. This hotel will go the extra mile to help you: we couldn’t pick up the SIM cards we had booked at the airport during office hours , the hotel sent someone to pick them up for us free of charge ! Rooms are very spacious, you can really spread out, and you don’t hear noises from other rooms at least on higher floors (other hotels in Hanoi can be noisy) Don’t hesitate to book this place, this is my third time in Vietnam and have tried many hotels in the center of Hanoi. This is a good one.

great hotel! very firendly staff! high quality service! We travelled from noth to south Vietnam, being in around 8 hotels in Vietnam. I can clearly say that this hotel was the best one we have booked in our trip! They have prepared christmas party with lovely life music where also the girls from hotel were singing :) we've ordered 2 glasses of red wine and they didn't want money for that which was really nice. If we ever come back to Hanoi then for sure we will get T Boutique Hotel! thanks again for everything! Lukas and Bara!

This is my second time reviewing this hotel, I only stayed for a brief night, but I was a returning guest and was still in the hotel system: let me tell you that the hotel went above and beyond to helps us in any way, with amazing kindness, everyone seemed overjoyed to know we had returned for a second time. They offered us a free ride to the airport (which is usually 20 usd) and allowed us to check out very late. Again the breakfast was amazing and the room outstanding. This is the first time I’ve written a second review ! Thank you to all of the staff !!